It was a kick to the abdomen. Negative energy spiked across the room. The collective shield went up. The message they heard was that they and their work were nothing special. None of their efforts counted. All because THAT word was used at an all-hands meeting to explain the reason for outsourcing.
That word was “commodity”.
Per BusinessDictionary.com ~ A reasonably homogeneous good or material, bought and sold freely as an article of commerce.
And yes, this actually happened!
The outcome (even with outsourcing as part of the plan) would’ve been very different, if our executive had followed Jane Perdue’s advice. Continue Reading…